Frequently Asked Questions

SparkLeads is an AI-powered lead automation platform designed for small businesses. We capture leads through your website, social media, and phone calls, then automatically nurture them with personalized follow-ups via text, email, and voice. Our AI agents work 24/7 to qualify prospects, answer questions, book appointments, and manage customer reviews—all without requiring manual effort from your team.

We offer flexible pricing plans tailored to businesses of all sizes. Our plans start with basic lead capture and automation features, and scale up to include advanced AI voice agents, multi-channel campaigns, and premium integrations. Visit our Pricing page for detailed plan information, or contact us for a custom quote based on your specific needs.

Not at all! SparkLeads is designed to be simple and user-friendly. Our platform features an intuitive dashboard where you can set up campaigns, view analytics, and manage leads without any coding or technical expertise. Plus, our customer success team provides onboarding support and training to ensure you're comfortable using all features from day one.

Most businesses are up and running within 10-15 minutes. After signing up, you'll connect your existing tools (like your website, CRM, or social media), customize your AI agent's messaging, and activate your first automation workflow. Our guided setup wizard walks you through each step, and our support team is available if you need any assistance.

Yes! SparkLeads integrates seamlessly with popular CRMs (like Salesforce, HubSpot, and Zoho), email platforms (Gmail, Outlook), calendar apps (Google Calendar, Calendly), and social media channels. We also offer API access for custom integrations. Our goal is to fit into your existing workflow, not replace it.

SparkLeads is perfect for service-based businesses like restaurants, salons, plumbers, HVAC companies, real estate agents, insurance brokers, and local retailers. Any business that relies on lead generation, appointment booking, or customer communication can benefit from our automation platform. If you're spending hours manually following up with leads or missing calls, SparkLeads is built for you.

Our AI voice agents answer incoming phone calls just like a human receptionist. They can understand natural language, answer common questions about your business, qualify leads based on criteria you set, book appointments directly into your calendar, and even transfer calls to your team when needed. The agents learn from your business information and can be customized to match your brand's tone and messaging.

Absolutely. We take data security seriously. All customer information is encrypted both in transit and at rest. We're compliant with GDPR, CCPA, and industry-standard security protocols. Your data is stored on secure servers, and we never share or sell customer information to third parties. You maintain full ownership and control of your data at all times.

Yes, you can cancel your SparkLeads subscription at any time—no long-term contracts or cancellation fees. If you cancel, you'll retain access to your account until the end of your current billing period. We also offer a satisfaction guarantee: if you're not happy within the first 30 days, we'll refund your payment, no questions asked.