LEGAL
Last Updated: October 24, 2025
By accessing and using SparkLeads ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use our Service.
SparkLeads provides AI-powered lead automation, customer engagement tools, and related services to help businesses capture, nurture, and convert leads. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to use the Service only for lawful purposes and in accordance with applicable laws and regulations.
Subscription fees are billed in advance on a monthly or annual basis depending on your selected plan. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change pricing with 30 days' notice.
Either party may terminate this agreement at any time. You may cancel your subscription through your account dashboard. We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
SparkLeads shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service. Our total liability shall not exceed the amount you paid us in the 12 months prior to the event giving rise to the liability.
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
We collect information you provide directly to us, such as when you create an account, use our Service, or communicate with us. This includes your name, email address, phone number, business information, and any data you input into the platform.
We use the information we collect to provide, maintain, and improve our Service, to process transactions, to send you technical notices and support messages, and to communicate with you about products, services, and events. We do not sell your personal information to third parties.
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting our support team.
Our Service may integrate with third-party services and platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your information.
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. For GDPR and CCPA requests, please contact our privacy team at [email protected].
Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
If you have questions about our Terms of Service, Privacy Policy, or any other legal matter, our team is here to help.